Root Cause Analysis Consultancy

Ohno said that Underneath the (apparent) cause of a problem, the real cause is hidden. In every case we must dig up the real cause by asking why, why, why, why, why. Otherwise countermeasures cannot be taken and problems will not truly be solved.

At least 95% of all problems and errors originate from the interaction of various parts of the system and not from the people working within it. Thus it is the responsibility of management to repair the design of the system and not to blame its workers.

Root Cause Analysis is a structured investigation that aims to identify and understand the true systemic causes of a problem, and to define the actions necessary to eliminate those causes.

Please contact us to find out how our methods can help you achieve excellence.